Ownership of mobile phones, especially smartphones, is spreading rapidly across the globe.
Yet, there are still many people in emerging economies who do not own a mobile phone, or who share one with others. According to the Pew Research Center, in 2019 mobile divides were most pronounced in Venezuela, India, and the Philippines, countries where three-in-ten adults do not own a mobile phone.
“There is no system!” This is the most bureaucratic and disconcerting response that most people often hear from Ethiopian government/civil service whenever they seek out services....